Note: I'm currently in China for
the summer, and due to the Google/Chinese government feud, I'm not able to post
from here. Many thanks to Charles Hugh Smith for posting from the United States
on my behalf.
It’s hard to believe now, but the
phrase “Made In Japan” was once synonymous with laughably poor quality. After
the devastation of World War II, Japan’s industrial exports of the 1950s were
indeed clumsily designed and poorly built. Yet within the span of a decade, a
remarkable thing happened. A few Japanese products--first transistor radios,
then cameras, then televisions--began to equal and finally surpass the quality
of their American-made counterparts. During the 1970s, Japan’s auto industry
followed suit. In a stunning turnaround, “Made In Japan” became an assurance of
exceptional quality.
Not so the phrase “Made In China”.
When the People’s Republic opened up to the world in 1978, China’s industrial
products were pitiable, much as postwar Japan’s had been. The parallel ends
there, however. Despite roaring economic gains and the passage of thirty-odd
years, China’s product quality in general remains abysmal.
This state of affairs matters to
the U.S., since so many Chinese-made building products are sold here. And with
China vying for superpower status in the coming years, its culture of quality,
such as it is, will eventually have worldwide implications.
When I built my own home outside
Shanghai, I was anxious to give China’s products a fair trial, and I pointedly
chose the best domestic brands available. For example, I installed handsome,
flawlessly finished Chinese lever handle lock sets on all of the interior doors.
Within six months of very light use, every single one of them had broken.
Likewise, an outwardly attractive Chinese-made toilet failed to flush properly
no matter how carefully it was adjusted. Top-of-the-line cabinet hardware,
beautifully finished when new, quickly corroded or fell apart. After a string of
such fiascos, I decided that China’s products were not yet ready for prime time,
and reverted to buying imported American wares.
China’s disinterest in quality is
troubling in a society that aspires to be the next major player of the 21st
century, if not a reigning superpower. The problem, I think, lies in China’s
headlong rush to catch up with the West. Its industries are often less concerned
with nurturing reputations than simply elbowing their way to the front of the
pack, using any expedient necessary.
Most Chinese manufacturers are
content to simulate good quality by superficially copying reputable overseas
brands (sometimes right down to approximating their names). Others ballyhoo
adherence to international quality standards, but mainly, it seems, for
marketing purposes. The results of such lassitude are only now coming home to
Americans.
In Florida, Chinese-made drywall
used in thousands of new homes has been held responsible for toxic hydrogen
sulfide outgassing that caused health problems and corroded ducts, pipes, and
wiring. Test results found hydrogen sulfide emissions at levels of up to 100
times that of non-Chinese drywall. A court ruling requiring the affected homes
to be gutted and rebuilt will cost developers dearly.
Since recovering such damages from
notoriously flighty Chinese firms is typically a fool’s errand, at some point
wholesale buyers of Chinese products--at any price--will think twice before
taking on this magnitude of risk. Eventually, even discount-happy American
consumers may begin to have second thoughts about their Chinese-made “bargain”
purchases. And while China’s indifference to quality may be our problem for now,
it will be China’s problem in the long run.
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